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Permanent, part-time (21 hours) post, based in Edinburgh
Salary £31,080 (pay award pending) (£18,648 pro rata), plus civil service pension and other benefits
The Royal Botanic Garden Edinburgh (RBGE) is a world-renowned centre for plant science, horticulture, and education. With a heritage spanning over 350 years, we are dedicated to exploring, conserving, and sharing the world of plants to build a better future. Our beautiful gardens and vibrant visitor programmes welcome people from all walks of life, and we are committed to creating an inclusive and inspiring environment for everyone who visits or works with us.
We are looking for an enthusiastic and capable Assistant Visitor Welcome Manager to help lead our front-of-house operations and ensure every visitor enjoys a warm, safe, and memorable experience.
You will support the day-to-day management of the Visitor Welcome Team, working closely with the Head of Visitor Welcome and Admissions to deliver a high-quality, inclusive experience for all. You’ll help manage staffing, respond to the evolving needs of the organisation, and ensure smooth, efficient operations.
You’ll bring energy, initiative, and a passion for outstanding service. With experience in team leadership, you’ll be confident in supporting both your team and the wider needs of the Garden. Strong communication and organisational skills are essential, along with the ability to anticipate visitor needs and remain calm, inclusive, and solutions-focused under pressure.
This is a rostered role, working 3 days over 7, including weekends and public holidays. Full details of the required pattern can be found in the linked job description.
To apply, please email recruitment@rbge.org.uk with:
• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
Please also electronically complete and submit an equal opportunities questionnaire using the following link: EOQ form. This form should not be included with your email application.
Closing date: 9am on Monday 29 September 2025
Interview date: Thursday 9 October 2025
Recruitment Information: Job description and person specification
If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion. No recruitment agencies please
Temporary contract running from 20 November to 30 December, based onsite in Edinburgh
£12.60 per hour
Up to a maximum of 30 hours per week (predominantly evening shifts 4pm to around 10pm with some day shifts required 10am to 4pm)
The Botanics Trading Company Ltd is looking to appoint seasonal retail assistants to support our 'Christmas at the Botanics' light event at the Royal Botanic Garden Edinburgh, running from Thursday 20 November 2025 to Tuesday 30 December 2025
Applicants should possess excellent customer service skills and experience in a fast paced retail environment. A friendly outgoing personality and good attention to detail are essential.
Successful candidates would be required to work evening shifts from 4pm for a maximum of 6 hours per shift to 10pm including some weekends as well as Christmas Eve and Boxing Day.
To apply, please email recruitment@rbge.org.uk with:
• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
Please also electronically complete and submit an equal opportunities questionnaire using the following link: EOQ form. This form should not be included with your email application.
Closing date: 11pm on Monday 6 October
Interview date: 14/15 October
Recruitment Information: Job description and person specification
If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion. No recruitment agencies please.
Contact our recruitment team
If you have any questions, or require any documents in an accessible format, please email recruitment@rbge.org.uk or get in touch by using the enquiry form below.
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