Trail Information

Trail Details

The trail runs from 2 December to 3 January (closed 7, 8, 25, 31 Dec and 1 Jan).  There are 11 entry times to start your trail, every 20 minutes from 4.15pm (last entry 8.15pm).  The Garden will close at 10pm on event nights.

This is an evening event that takes place after the Garden closes.  It is an outdoor trail and does not include entry into the Glasshouses. Keep cosy by wearing warm and waterproof clothing and footwear.

Tickets Prices

Advance tickets: adult from £19, child from £13, family* from £60. Children under 4 and carers go free. Tickets will be dearer on the day. See booking website for a calendar of dates and prices.

Special Members Discount: Adult members can buy tickets at the reduced rate of £16. Find out about becoming a Member.

Booking fees apply. All tickets are subject to a single transaction charge: £2 per transaction for print at home tickets and £2.50 for tickets sent by first class post. Bookings in person not available at this time.

* A family ticket admits 2 Adults & 2 Children.

The safety of all visitors to our trails remains our highest priority. In accordance with current Scottish Government guidelines, the maximum number of people who can meet outdoors is 6 from up to 2 separate households. Children under the age of 12 from these households do not count towards the total number of people counted in a gathering.  If you have purchased more than 6 tickets, then we would advise splitting into two groups of no more than six from 2 separate households and travelling to the venue and walking the trail in your pre-split groups, maintaining a two metre gap between each group. 

 

Booking and Booking Fees

This year, ticket bookings are online only book here.

Tickets are subject to the following transaction charges:

  • £2 per transaction for print at home tickets
  • £2.50 for tickets sent by standard delivery

This change to our booking procedures is due to current Covid-19 restrictions.

 

FAQs

For information on the illuminated trail, please read our  Frequently Asked Questions.

Accessibility and Helpful Information

Please refer to our FAQs for more information about the event including accessibility.

The trail has been designed for all ages to enjoy and the event welcomes all visitors whatever their specific requirements.

For any specific accessibility queries, including mobility scooter and wheelchair bookings, please email visitorwelcome@rbge.org.uk

 

Travel Information

When buying your tickets, you will be able to enter from the West Gate entrance on Arboretum Place (EH3 5NZ) or the East Gate entrance on Inverleith Row (EH3 5LP).

  • If you are travelling by car or taxi, please choose West Gate tickets.  
  • If you are arriving by bus, please select East Gate tickets.  This entrance is well served by buses 8, 23 and 27.  Please refer to the Lothian Buses website.

No event parking close to the East Gate, please.  This entrance is intended for use only by visitors arriving by bus or on foot.

Cancellations

Adverse Weather Plan and Cancellation Policy

In the event of severe weather, such as strong winds or snow, the event may be cancelled. The Garden will close if the weather presents a hazard and a risk to the safety of our customers.

Any decision to cancel the event will be taken at 2pm on the day of the event. A cancellation alert will be posted to the Edinburgh Garden homepage and a notice will also appear on the rbge.org.uk/christmas page as well as our social media channels. Customers will be contacted by SeeTickets shortly afterwards with details of how to rebook.  If you have not been contacted within 48 hours, you are advised to contact SeeTickets.

Full details of the adverse weather plan and cancellation policy can be found on the the SeeTickets website.

Customer service details:

Covid-19

With the current government guidelines and legislations as they are, our ticketing policies remain unaffected at this time and refunds are not generally being made.

If you have been instructed to isolate due to COVID-19 and are therefore unable to attend, we will do our best to accommodate you into another date once your isolation is complete (a minimum of 15 days after the start date of isolation). If another date is not available a refund will be considered on a case-by-case basis. Proof may be required. Please only contact us here upon receiving an instruction to isolate, if you would like to make a specific request to delay your attendance until 2021 or to ask for a refund.

 

Photography

RBGE welcomes photographers who capture and film their experience on cameras and smart phones for personal use and sharing via social media #christmasatthebotanics.

Groups Bookings
There is a group rate of 10% off for groups when purchasing 10 tickets or more.  Please note that groups must adhere to current Scottish Government guidelines.
For further information and to book, please email groups@seetickets.com

 

Contact Us

For sales, ticket or booking-related queries, please contact christmastrails@seetickets.com

For accessibility queries, including mobility scooter bookings, please email visitorwelcome@rbge.org.uk

Journalists should contact Clark Communications at kirsten@clarkcommunications.co.uk

Santa waving

Covid-19 (coronavirus) notice

You can book with confidence for Christmas at the Botanics. The health and safety of our visitors and staff remains a top priority and we will continue to monitor and respond to the Covid-19 pandemic situation as it evolves. In the unlikely event that we need to cancel Christmas at the Botanics, you can transfer your ticket to the following year, or get a refund. 

View details of new health and safety measures in place for your trail visit.